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Best online shopping experience away
Probably the best experience I have had with online shopping. Order was placed in the afternoon and the product was shipped that very instant. The owner, Robert, personally contacted me to inform me of the shipping, packaging and any potential issues. He supplied the shipping number (as the order was very urgent) so I could keep track of the item. The item was exactly as described and in perfect order.
Thank you for the professionalism and quality product. I would recommend this supplier and will be utilising this company for future purchases.
Mathew in Canberra
by your service
Am so blown away by your service and help!!
Thank you so much for all...... both parcels have arrived so I’m all ready for my UK return.
Viv in NSW
They are perfect
Just wanted you to know that I received all the items today. Thank you so much, they are perfect!
Regards Tayla in Melbourne, Australia
That really is brilliant service
Thank you, Rob.
That is really brilliant service, shipping the clap sticks to my family in the Netherlands in the afternoon after I placed by order at lunchtime!
Regards Barbara in Brisbane, Australia
Leaving no stone unturned.
I also just wanted to say thank you so much for your prompt, accurate and supportive service today. What a great, efficient and customer friendly business you run and I cant thank you enough for leaving no stone unturned. I am sure we will do business again.
Regards John, International Sales Manager, Melbourne, Australian Wine Company
Great/personal customer service
Robert. Good news! We received the package today (Saturday). It was very well packaged and arrived safely. The vase is very nicely crafted & decorated. This is an anniversary gift between my wife and I to one another as we had taken our honeymoon in Australia. While we were there we did see plenty of "fake" Australian shops and products. We always appreciated finding those rare authentic products and experiences which drew upon the true beauty, history, and culture of the country.
The vase will be displayed in our home. It will be a great conversation piece with all of our friends and guests - and when we talk about it we will be sure to tell them where we got it and the great/personal customer service that you provided. Thanks again!
Adam from New York, USA
Fantastic help and assistance
it was a real surprise to see a good range of genuine Australian made items online. I was impressed with your response and helping me select a vase to take back to New Zealand. I never expected you to send me by mobile phone a choice of vases in stock by pictures taken from your inventory. Our family loves the vase and the free Australian slang generator is a great taking point in our home. Many thanks Robert for your fantastic help and assistance. We will recommend you to all our friends and family.
Cheryl from Auckland, New Zealand